Frequently asked questions

Yes — all plans include a 30-day free trial with full access to all features. No credit card required to start.

Monthly plans can be cancelled anytime with no penalty. Annual plans are billed upfront — contact us if you need to make changes to your annual plan.

All plans include a 30-day full-refund window. Monthly plans are month-to-month after that, with no refunds for partial months. Annual plans are billed upfront at a discount: cancel within the first 30 days for a full refund. After 30 days, if you cancel mid-year we issue a pro-rated refund for unused months — calculated at the standard monthly rate, not the discounted annual rate. Example: on the Complete annual plan ($1,428/year = $119/month), cancelling after 6 months is refunded at $149/month (the regular monthly price): remaining 6 months × $149 = $894, minus the months already used. See our Refund Policy page for full details.

Payment terminals (Verifone T650C) are purchased directly through our payment processing partner. Hardware sales are final and are covered by the manufacturer's warranty. Please contact us before ordering if you have questions about hardware compatibility.

We offer competitive processing rates tailored to your business volume and card mix. Contact us for a custom quote. There are no monthly fees, no PCI fees, and no authorization fees.

No contracts required. Monthly plans are month-to-month. Annual plans are prepaid for 12 months at a 20% discount but have no other commitments.